FAQ

Does a warmer really make candles last longer?

Yes. A flame consumes wax and wick; a warmer lamp only melts the top layer to release fragrance. Most customers get up to twice the hours out of the same candle.

Which candles fit the warmer lamps?

Any jar candle up to 6″ tall, from small single-wick jars to large multi-wick candles. The height-adjustable arm keeps the heat at the right distance.

Are they safe to leave on?

There is no flame, and the built-in 2/4/8H timer switches the lamp off automatically. As with any electrical appliance, we recommend using the timer when you head to bed.

How do the flameless candles work?

They are battery operated with a realistic flickering LED glow: no heat, no wax, no flame. Perfect for shelves, kids’ rooms and anywhere an open flame doesn’t belong.

Where do you ship from, and how fast?

All orders ship free from our US warehouse: processed in 1-3 business days, delivered in 4-8 days, with full tracking.

What if I change my mind?

You have 30 days to return an unused item in its original packaging. See our Refund Policy for details, or email hello@thehearthglow.com: a real person answers within 24 hours.